Duty Of Candour

The organizational Duty of Candour procedure is a legal obligation that outlines how organizations should inform individuals affected by unintended or unforeseen incidents that have potentially led to harm or loss of life. This mandate requires organizations to issue apologies and actively engage those affected in a comprehensive review of the events.

Since April 2018, a statutory Duty of Candour requirement has been in effect for clinics operating in Scotland, necessitating that all healthcare professionals maintain a stance of openness and honesty when interacting with patients. In cases where a patient's treatment or care results in harm or death, health and social care professionals are obligated to provide a truthful account of the events. This obligation is known as the organizational Duty of Candour. It was derived from the Health (Tobacco, Nicotine etc and Care) (Scotland) Act 2016.

Age Refined upholds a culture rooted in transparency and truthfulness, considering it
a fundamental requirement for enhancing patient safety, as well as delivering the highest standard of care to patients, their family members, and staff. The responsibility of adhering to the Duty of Candour extends to all personnel employed by Age Refined.

Every year we Agerefined must upload any incidents to Healthcare Improvement Scotland.

2021 NO INCIDENTS TO REPORT
2022 NO INCIDENTS TO REPORT
2023 NO INCIDENTS TO REPORT
2024 IN PROGRESS

More information about duty of cantor can be found at:
POLICIES